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Privacy Policy for your b678 account

Baccarat, Football Strike, Spribe Aviator and Bingo sit behind one account, and this Privacy Policy explains how we handle the data that keeps that account working.

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b678 Privacy Policy for your b678 account
CONTACT ROUTES

Three ways to reach privacy support

Privacy requests need a clear trail, so we keep contact routes simple. Tell us what you want checked, corrected, exported or erased, and include the email or phone number linked to your…

Email request Send your privacy request to our support mailbox with your account email, mobile number and a short description. We use email when the reply needs attachments, date ranges or a written record of the action taken.
Live chat check Use chat after logging in if you need a quick privacy status check. The agent can confirm where to send documents, explain verification steps and mark your request for the privacy team.
Ticket trail For correction, export or deletion requests, ask support to create a ticket. A ticket keeps the request, identity check and final response in one place, which helps when payment records are involved.
ACCOUNT CARE

Six controls behind your account data

We treat privacy as part of account operation, not as a separate form hidden away. Login events, payment references, cookie choices and support records are handled with access controls and retention periods.

Data collected

We collect details you provide during account creation, login and support contact, plus device and cookie data. Payment records may include UPI, Paytm or PhonePe references, but not more than needed for checks.

Cookie choices

Cookies help us keep you signed in, remember basic settings and measure page errors. You can manage browser cookie settings, though blocking some cookies may affect login, wallet checks or session security.

Account security

Access to personal data is limited to staff and service partners who need it for support, payment review or security checks. We use login monitoring and request verification before sharing account-specific details.

Record retention

We keep records only for as long as needed for account operation, payment disputes, fraud checks and legal duties. When a record is no longer required, we erase it or reduce it so it cannot identify you.

Correction requests

If your phone number, email or name is wrong, contact us with the correct detail and proof when needed. We update account data after verification so payment and access checks remain accurate.

Partner sharing

We share limited data with payment processors, hosting providers, security services and support tools. Each partner receives only what is needed for the task, such as transaction checks, ticket handling or login protection.

Privacy Policy questions from India

These answers explain how the Privacy Policy works in everyday account situations. If your request involves UPI, Paytm or PhonePe records, include the transaction date and account contact details so we can find the right entry. We may need to verify you before taking action, especially when the request affects wallet records or account access.

We collect the details you give us, such as name, phone number, email, login data, payment references, device signals, cookie data and support messages. We collect them to run your account and answer privacy requests.

Payment references help us match your account with a transaction, check failed or pending payments and answer disputes. We use these references for support, security and record duties, not for selling your data.

Yes. Contact support with the email or phone number linked to your account and ask for a data copy. We may verify your identity first, then provide the data that we can lawfully share.

Yes. If your email, phone number or name is wrong, send the correct detail through support. We may request proof before changing records, especially where payment checks or account access are affected.

You can ask us to erase personal data, and we will act where the law allows. Some records may be kept for payment disputes, security checks, tax duties or legal requests before deletion is completed.

Cookies help keep your session active, remember basic settings and spot technical errors. You can adjust cookie settings in your browser, but some account or wallet features may not work as expected.

Only the teams and tools needed to handle your request can access support messages. We may share limited details with service partners if a ticket involves payment checks, security review or technical repair.

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