Reference

Terms that set your account rules

b678 brings its Terms and Conditions into plain view before you open an account, so you know how account access, lobby use, UPI, Paytm, PhonePe and withdrawals are…

India account rulesUPI and wallet contextWithdrawal checksLocal-law eligibility
b678 Terms that set your account rules
CONTACT ROUTES

Three ways to ask about terms

Questions about these Terms and Conditions should come through the contact route that matches your account issue.

Account help Use account help when you need a term explained before opening or continuing an account. We can point you to the clause covering eligibility, login checks, account closure or rule changes without asking for sensitive payment codes.
Payment queries Choose payment support when a term relates to UPI, Paytm, PhonePe, Google Pay, withdrawal verification or refund handling. Share the transaction reference and account email so we can trace the rule and reply clearly.
Written requests For changes, complaints or access requests linked to these terms, send a written message through the support form. Written records help us confirm dates, clauses discussed, documents received and the action taken.
ACCOUNT CARE

Six term areas we handle carefully

The Terms and Conditions are supported by practical account controls, not just legal wording. We keep transaction records, device signals, cookie choices and support history only for reasons tied to account operation…

Data handling

The terms explain why we collect account details, payment references and login activity. We use them to run the account, process requests, check unusual access and keep records needed for disputes or legal duties.

Cookie choices

Cookies help remember session status, device settings and account safety signals. Where choices are offered, your selection affects future browsing, but certain session cookies remain needed for login, wallet and security functions.

Account security

Under these terms, you must keep login details private and tell us quickly if you suspect access by another person. We may pause account actions while we check suspicious activity or payment mismatch signals.

Record retention

We keep account, payment and support records for as long as needed to operate services, answer disputes, meet legal duties and protect accounts. Older records may be deleted or archived when those reasons end.

Change requests

If your account details are wrong, ask support to correct them. We may request proof before changing names, contact details or payment identifiers because the terms require accurate records for withdrawals and account checks.

Term updates

When terms change, the page date and wording are updated so you can read the current version. Continuing after a change means you accept the revised rules where they apply to your account.

Answers before you accept the terms

This section answers common questions about how the Terms and Conditions work for your account. It covers acceptance, eligibility, data use, payment clauses, withdrawals, account access and how to contact us when you need a clause explained. Read these answers with the full terms, because the full page controls your agreement.

You accept them when you create an account, sign in after changes, use the lobby, add funds or request withdrawals. If you do not agree, do not continue using the account or related services.

Yes. Access and eligibility depend on local law and are available where local law permits. You are responsible for checking whether your location allows you to open and use an account.

The terms allow us to check payment references, account names and withdrawal details for UPI, Paytm, PhonePe and Google Pay. These checks help match funds to your account and reduce payment disputes.

Yes. We may pause access while checking suspicious login activity, payment mismatch, document concerns, rule breaches or account safety issues. Support will explain the next step where we can share it.

You may ask us to check, correct or explain account records linked to your profile. Some records must remain for payment tracing, dispute handling, security checks or legal duties under the terms.

When we revise the terms, the current wording on this page applies from the update point stated or shown. Continuing to use your account after that means you accept the changed clauses.

Contact support with your account email, the clause you are asking about and any relevant transaction reference. A written request helps us review the issue and reply with the term basis.